This Privacy Collection Statement is provided to you because we will collect, use and disclose your personal information if you participate in our Conferences and events. While, as a small business, the Privacy Act 1988 (Cth) (“Act”) may not apply to us, we nonetheless seek to treat privacy in line with the requirements of the Act.
Circumstances of collection We collect your personal information (and, if you are to be accompanied by a guest, their personal information) when you buy a Conference ticket via this website or register your interest in a Conference, whether as a delegate, sponsor, speaker or in some other capacity.
Our identity and contact details Personal information is collected by MainStreet Business Services Pty Ltd ABN 63 157 822 074, which delivers Rejuven8 CPD Conferences and events. References to "we", "us" and "our" in this document are references to MainStreet Business Services Pty Ltd. If you wish to communicate with us about privacy, please contact Angela King at [email protected].
What information do we collect and for what purposes? Generally, we collect your personal information so that we can interact with you and enable you to participate in Conferences and events.
Contact information We usually collect your name, email address, phone number and street address for contact and registration purposes. If you are attending a Conference/event, we will collect your personal information so that we can properly register you and accept your payments, facilitate your entry to the venue and conference sessions, and to arrange for various services to be provided to you, such as, accommodation, transport and food/beverages. If we are making bookings for travel and accommodation, we will also collect your personal information for that purpose. If you are participating in the Conference/event as a sponsor, exhibitor, speaker or presenter, we may collect your personal information so that we can manage your participation and presence, the supply of your inputs to the conference/event and manage the delivery to you of any entitlements.
Health and other sensitive information In some cases, we may collect health information, where that may be relevant to the supply of food and beverage at Conferences/events, such as if you have special dietary needs, or for access to and egress from the event venue. In some cases, we may also collect information concerning your religious, ethnic or philosophical background or allegiance, where that is relevant to food and beverage supplied at the conference/event, or relevant to other aspects of cultural sensitivity. Where we are arranging travel and/or accommodation for you, we may collect sensitive information about you for the purposes of food and beverage, access to and egress from flights and other transport vehicles. We may also collect your health information for the purposes of complying with applicable laws and recommendations of health authorities, and to manage health and safety generally and communicable diseases, such as COVID-19.
Credit-card details If you are to pay for your attendance or other participation in this conference/event, we may also collect your credit-card details, or other particulars as may be necessary to process your payment. Payments made to us by credit card are subject to, and compliant with, Payment Card Industry (“PCI”) security protocols and we do not store your credit card details.
Other purposes We may also use the information to advise you of services we provide and of conferences and events that we think you may be interested in.
If you are submitting personal information of a colleague or guest If you are supplying Us with personal information of a colleague or guest, we ask that you provide a copy of this collection statement to that person.
Consequences if we are unable to collect the personal information we seek If We are unable to collect the personal information we ask for, the likely consequence is that we may not be able to allow your participation in the conference/event.
Disclosure of personal information to others We may disclose information about you that is necessary for us to provide our services, and for contracted suppliers to provide goods and services in connection with the conference/event. For example, depending on the nature and extent of your participation in the conference/event, we may disclose your information to the conference/event venue, the venues for social functions, accommodation suppliers, food and beverage suppliers, suppliers of tour and travel services. We may use on-line platforms, such as “Events Air” to assist with registration and other aspects of our management of events. Personal information collected from individuals may be entered and stored on those platforms. The providers of those platforms may have access to personal information entered and stored, although usually that would be limited to situations where we have requested technical support. We may supply your personal information (identity and contact details) to sponsors of the conference/event, to businesses that exhibit their products or services at the conference/event and to media and other stakeholders. If you consent, in the form you submit, or in applicable terms and conditions, we may also publish photos and/or film footage in which you may appear on the event website, social media and other promotional platforms. We may also disclose your personal information where required or permitted by law, or where We, acting reasonably, consider that you would anticipate that we would make such disclosure, provided that such disclosure is related (or, in the case of sensitive information, directly related) to the purposes for which we collected the information from you. It may be a condition of attending a conference/event that you must wear and display identification, such as on a lanyard or name tag.
Disclosure of health and other “sensitive information” In some cases, we may need to pass on health and other “sensitive information” (as defined above), where this is necessary for health reasons or to arrange the supply of culturally sensitive goods or services to you. For example, we may need to advise a food and beverage supplier if you have special dietary requirements that may be based on religious or philosophical beliefs, or because you have a particular food allergy.
Other disclosure We may from time to time outsource management of certain functions, such as our website, the conference/event website and other information technology, including our data-base of contacts and clients, or marketing tasks. In such cases the external service provider may have access to your personal information. Finally, we may also disclose your personal information to our professional advisers, such as our lawyers or accountants in any case where we need to seek advice, or to a purchaser of our business or part of our business. Other than in the context of a sale of our business or part of our business, we will not sell your personal information to third parties.
Your access rights to your personal information With some exceptions, we will provide you with access to the personal information we hold about you, and enable you to have it corrected if required, in line with access entitlements provided under the Act. The right of access is qualified because there are some circumstances in which we can withhold some or all of the information we hold.
Our privacy policy Our broader privacy policy can be found at Privacy. You can request a copy of our Privacy Policy at any time by contacting us as noted above. Our Privacy Policy contains details of how you can gain access to the personal information held by us, how you can seek correction of the information or make a complaint, and how we will deal with such requests and complaints.
Overseas disclosure of personal information If the conference/event is taking place in a country other than Australia or if you are attending a conference in Australia from a foreign country, we may need to disclose your personal information to recipients in that country. If we need to disclose your personal information to any person overseas, we will not do so unless we have your consent or are satisfied that privacy laws in the overseas country provide similar protection for the privacy of the individual as applies in Australia under the Act. European Union – General Data Protection Regulation (“GDPR”) If the GDPR applies to our collection of your personal information, in addition to the foregoing, we notify you of the following.
We are a “data processor” of your personal information.
Our representative, and Data Protection Officer, is Angela King, who may be contacted as set out above.
The categories of personal information we collect and our purposes of collection are set out above.
The likely recipients or categories of recipients of your personal information, and the purposes of our disclosure to them, are set out above.
If, in the satisfaction of the purposes, we need to transfer your personal information to a third party, being a person or organisation in a third country, we will take the following measures to safeguard your personal information:
we will make reasonable endeavours to seek inclusion of provisions in relevant contracts with such third parties, that require the third party to: (1) use your personal information solely for the purpose(s) for which the information is transferred to them; and (2) otherwise comply with the GDPR;
we will notify you in writing if we become aware of any data breach by the third party; and
to the extent that we are able to do so, we will provide reasonable assistance to you in connection with any complaint you may have in connection with the third party’s use, and management of your personal information.
To the extent that we are able to do so, we will provide reasonable assistance to you in connection with any complaint you may have in connection with the third party’s use, and management of your personal information. You have the following GDPR rights:
The right to access – you have the right to request us to provide copies of your personal data.
The right to erasure – you have the right to request us to erase your personal data, under certain conditions.
The right to restrict processing – you have the right to request us to restrict the processing of your personal data, under certain conditions.
The right to object to processing – you have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – you have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
The right to withdraw consent – If you provide us with a consent in connection with your personal information, you have the right to withdraw consent at any time, for future purposes.
The right to lodge a complaint with a supervisory authority.
The provision of your personal data is required for your registration for participation in the Conference. If you do not provide that personal data, we are unable to register you for participation in the Conference.
Where the GDPR applies, and there is overlap between our obligations under the GDPR and under the Privacy Act 1988 (Cth), we will comply to the higher standard of data protection.